We will not pick you up from Halong City because it will take time for us to go there and we need to ensure the departure time. So please take the transfer from Halong City to the public Tuan Chau Harbour. There will be no private waiting area there so we will send you our guide's contact then you can meet him easily. Please make sure that you will have a contact number in Vietnam so we can call you easily. In case, you can not find us or do not have a contact number please ask the staffs at the harbour for a call to our guide, your travel consultant or our office so we can pick up better. That will be not difficult to ask for a free call from some staffs, officers working at Tuan Chau harbour or any Vietnamese you see there. Our Halong Bay Day Trip will depart at around 12.30 but please try to get there earlier to ensure you are not late.